Optimise
Computer performance optimisation in York
A slow computer that freezes, crashes or takes an age to start is more than an annoyance when you rely on it for work. This service investigates why and improves how the system performs in everyday use.
Optimisation begins with diagnosis. The cause may be software, storage, memory, configuration, malware, hardware condition or a combination, and the service suits home workers, freelancers, sole traders and small businesses relying on one important Windows or Mac computer.
Situations this service can help with
- Very slow startup or login
- Programs taking too long to open
- Freezing, crashes or repeated errors
- Excessive startup applications and background software
- Browser pop-ups or unwanted software
- A computer that has become cluttered or difficult to use
- Uncertainty about whether clean-up, upgrade or replacement is appropriate
What is included
- Investigation of the reported symptoms
- Review of startup items and unnecessary software
- System and storage health checks within practical scope
- Software and configuration clean-up
- Removal of unwanted software or straightforward malware where appropriate
- Updates and reliability improvements where sensible
- Explanation of hardware limitations or recommended upgrades
- Handover explaining what changed
How the work proceeds
Enquire
Describe what feels slow or unstable, when it began and any recent changes, warnings or pop-ups.
Diagnose and agree the work
We establish the likely causes and explain whether optimisation, an upgrade, repair, data recovery or replacement is the sensible route. Costs are agreed before paid work begins.
Improve and verify
Approved clean-up and configuration work is completed, followed by practical checks and a clear handover.
Starting prices
- Performance optimisation
- from £85
- SSD upgrade with full optimisation
- from £125 plus parts
- Assessment where the cause is unclear
- £50
Extensive malware, failing storage, damaged Windows or macOS installations, data recovery or hardware replacement may change the quote.
Limitations
There is no promise that every old or underpowered computer can be made fast, and optimisation does not replace suitable hardware where a computer is fundamentally limited. This is not a monitored security service or continuing managed support.
Severe infection, fraud, account compromise or formal incident investigation may need a specialist. Important files should be backed up before major system work where practical, and unsupported operating systems or software may limit the available options.
What customers say
He removed the virus, cleaned up the system and installed proper protection so it wouldn’t happen again. The laptop is now running much faster and everything feels normal again.
FAQs
Why has my computer become slow?
Usually a combination of too many startup programs, accumulated clutter, storage nearing capacity, ageing hardware or, occasionally, malware. The assessment identifies the actual cause rather than guessing at a single fix.
Does optimisation include virus or malware removal?
Straightforward malware removal is included where appropriate. Severe or repeated infections, fraud or account compromise may need specialist attention beyond the standard service.
Will you delete my files or programs?
No software or file is removed without agreement. Unwanted or unnecessary software is only removed where you've approved it.
Can an old computer always be made faster?
Not always. Optimisation improves how a computer runs within its existing hardware, but a fundamentally limited or failing computer may need an upgrade or replacement instead, and that is explained honestly.
When is an SSD or memory upgrade the better option?
Where slow storage or insufficient memory is the main limitation, a combined optimisation and upgrade is often better value than optimisation alone. This is discussed as part of the assessment.
Do you work with both Windows and Mac computers?
Yes, both Windows and Mac computers are supported, within the practical limits of each device.
Related services
Tell us what's happening
Share the computer type, main symptoms, recent changes and what you most need it to do reliably.