Services
Practical technology services across York
Uptime York helps individuals, home workers, sole traders and small local businesses solve practical technology problems without repair-shop jargon or unnecessary work.
Choose the service that best matches the problem. When the cause is unclear, start with an assessment and the most sensible route will be explained before any paid work begins.
Core services
- RecoverData recoveryRecover important files from computers, hard drives, SSDs, USB storage and memory cards. The condition is assessed first, with realistic options explained before recovery work begins.
- UpgradeComputer upgradesImprove a sound computer with suitable storage, memory or component upgrades. Recommendations focus on useful life, everyday performance and whether the work is genuinely worthwhile.
- OptimisePerformance optimisationInvestigate slow, unstable or frustrating computers and improve how they perform in everyday use. Work may include diagnosis, system clean-up, setup improvements and reliability fixes.
- ConnectWi-Fi and connectivityImprove unreliable coverage and connectivity across a home, home office or small workplace. Problems and sensible options are explained in plain terms before equipment or changes are recommended.
- ProtectBackup and account protectionSet up practical backups and recovery arrangements that are understandable and maintainable. The aim is to reduce the impact of device failure, loss or an inaccessible account.
- RelatedComputer diagnosis and selective repairWhen the cause is unclear, an assessment can establish what is wrong and whether repair, upgrade, recovery, replacement or specialist referral is the sensible route.
- RelatedComputer setup and data transferSet up a new or replacement computer, transfer suitable files and accounts, and make the handover less disruptive.
Starting prices
- Assessment
- £50
- Recover
- from £125
- Upgrade
- from £85 plus parts
- Optimise
- from £85
- Connect
- from £95
- Protect
- from £95
Every quotation is confirmed after assessment. Costs are agreed before paid work begins. The assessment charge is included in approved final work; it is generally payable when work is declined or the issue cannot be resolved through the service offered.
How it works
Enquire
Describe the problem, the device and what outcome matters most. Enquiries are normally reviewed within one working day.
Assess
The likely cause, useful options and any important limitations are established. A written cost is provided before paid work begins.
Resolve
Approved work is completed and explained at handover. When replacement or specialist referral is more sensible, that is said plainly.
Clear advice before work begins
- Owner-led service
- Appointment-led workshop operation
- Clear findings and recommendations
- Written approval before paid work
- Workshop, collection and return, and selected visits by arrangement
- Sensible advice when replacement or specialist referral is better
Not sure which service fits?
Explain what is happening and what you need to recover, improve or set up. The most appropriate next step can be identified from there.